We do our best to ensure the timely delivery of all orders. We ship domestically via UPS or USPS including Alaska, Hawaii, Guam, Puerto Rico and the Virgin Islands.
Orders received by 12:00pm EST Monday – Friday will be processed same day. Orders placed after 12:00pm EST will generally be processed the following day with the exception of orders placed on a Friday. If you placed an order on a Friday after 12:00pm EST - Sunday, it will be processed on the following Monday or next Business day (If Monday is a holiday). You will be notified via email once your order has been shipped.
Please note: ALL shipping is done on business days, and shipping times can vary based on method chosen and delivery location. We currently offer FREE UPS GROUND shipping for US CUSTOMERS ONLY, and for an additional cost UPS 3 Day Shipping, 2 Day Shipping and Next Day Shipping as well as USPS Priority Shipping which takes 2-3 business days to be delivered after order has been shipped. There could be a delay in processing your order if we encounter any issue with the billing information provided, and any expected delays in shipping will be notified to the customer immediately.
SHIPPING TO P.O. BOXES OR APO/FPO ADDRESSES
For security reasons, we do not currently ship to P.O. boxes, and all APO/FPO addresses are shipped via USPS.
ORDER STATUS / ORDER TRACKING
Once you have placed an order, you can check on its status at any time. For order tracking you can log into your account and check your orders page. Once an order has shipped, you will receive an email containing your tracking information. Please allow up to 24 hours for the tracking info to update.
REFUSED SHIPMENT / CANNOT BE DELIVERED?
Shipped items that are either refused by the customer or cannot be delivered by the carrier due to customer entering incorrect address, will be returned to Driftwoodjeans.com and the customer will be credited for the product cost, less the shipping charges.
As of September 1st 2021 we ship to Canada. Once your order is placed, we will ship your order out as soon as possible. Processing time can take up to 3-4 business days, not including weekends or US holidays. Please note that there could be a delay in processing your order if we encounter any issues with the billing information provided.
Once your order ships, you can expect your items to arrive between 5-10 business days. However, these dates are estimates and may vary by province/territories.
Shipping costs will vary by province/territory. Unfortunately, we do not offer flat rate shipping for Canada orders at this time. There may be additional duties, taxes, and/or VAT costs applied by customs. These charges are not inclusive of the original shipping costs and will not be paid for or reimbursed by Driftwood Jeans. Any refused orders, shipping cost will not be refunded by Driftwoodjeans.com
We DO NOT offer international shipping to any other additional countries at this time.